This document defines the policies and practices that CheapFaresNow ("CheapFaresNow") uses to protect your personal information. Our goal is to protect personal information you provide us whenever you contact us or use this web site ("Site"). By visiting or using the Site, you are agreeing to these policies and practices.
CheapFaresNow may update this Privacy Policy at any time in the future. You can check when this Privacy Policy was last revised by referring to the ""Last Updated"" legend at the top of the page. Any changes to our Privacy Policy will become effective upon positing of the revised Privacy Policy.
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What information do we collect?
In General We receive and store any information you enter on our Site or give us by telephone, e-mail, fax, or in any other way. This includes information that can identify you, including your first and last name, telephone number, postal and e-mail addresses, and, in some cases, billing information (such as credit card number, cardholder name, and expiration date), ("personal information"). We also may request information about your traveler preferences, including meal requests, seat selection, frequent flyer/hotel/car rental program information, and ticketing options. You can choose not to provide information to us, but in general some information about you is required in order for you to register as a member; purchase products or services; complete a traveler profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions.
Passenger Information When you make travel or other arrangements for someone else through CheapFaresNow, we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing CheapFaresNow with their personal information and travel preferences, as any access to view or change their information will be available only through your account.
Information from Other Sources We also may periodically obtain information about you from our business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, which we use to correct our records and to facilitate proper delivery of travel information; and demographic information, which we use to better understand your potential purchasing preferences.
Automatic Information We automatically collect some information about your computer when you visit the Site. For example, we will collect your IP address, Web browser software (such as Netscape Navigator or Internet Explorer), and referring Web site. We also may collect information about your online activity. One of our goals in collecting this automatic information is to help customize your user experience.
Cookies and Other Web Technologies Please see our Cookie Policy.
Information Collected by Third-Party Advertising Companies Third-party advertisers, such as those we use to serve ads on our behalf across the Internet, may use cookies and other methods to measure the effectiveness of their ads; to analyze, modify, and personalize advertising content on CheapFaresNow and other sites; and to provide ads about goods and services we hope will be of interest to you. We do not have access to or control over cookies or other features they may use, and the information practices of these advertisers are not covered by this Privacy Policy.
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How We Use Your Information
CheapFaresNow uses sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel purchases you make. We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with travel confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and Site; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with CheapFaresNow; to reward you as part of any reward and recognition program you choose to join; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.
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With whom we share your information?
CheapFaresNow may share your information with the following entities:
Suppliers, such as hotel, airline, cruise, or car rental companies, or activity providers, who fulfill your travel reservations. Throughout CheapFaresNow, all services provided by a third-party supplier are described as such. We do not share your email address with these suppliers unless they need it to fulfill the travel reservation you have made through CheapFaresNow, and we restrict their use of this information to that purpose. We do not place limitations on our suppliers' use or disclosure of your other personal information. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through CheapFaresNow. Please note that these suppliers also may contact you as necessary to obtain additional information about you or to facilitate your travel reservation.
Third-party vendors who provide services or functions on our behalf, including credit card processing, customer service, marketing, and fraud prevention. These companies have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.
Business partners with whom we may jointly offer products or services. You can tell when a third party is involved in a product or service you have requested because their name will appear with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners and recommend you evaluate their practices before deciding to provide your personal information.
We also may share your information:
In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of CheapFaresNow, our customers, or others; and in connection with our Terms of Service and other agreements.
In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors a Web site receives or what are the most popular vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
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Your choices and rights with respect to your personal information
You can provide us with the information necessary to provide you with the travel products and services requested according to the terms defined in this Privacy Policy and CheapFaresNow' Terms of Use.
You can choose not to provide us with any information, although it may be needed to make travel purchases or to take advantage of certain features offered on CheapFaresNow.
You can access, update, or delete personal Information you have provided to us by contacting us as described below. For your protection, we may need to verify your identity before fulfilling your request.
We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
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How we protect your information?
We want you to feel confident about using CheapFaresNow to plan and purchase your travel, so we are committed to protecting the information we collect. While no Web site can guarantee security, we have implemented administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
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Children's Privacy
CheapFaresNow does not sell travel or other services for purchase by children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.
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External Links
If any part of the CheapFaresNow Web site links you to other Web sites, those Web sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other Web sites to understand their procedures for collecting, using, and disclosing personal information.
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How You Can Contact Us
If you have questions about this Privacy Policy (or your travel planning or purchases), please e-mail us at [email protected].
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What about phishing?
We do not and will not, at any time, request your credit card information, login name, or password, in an insecure or unsolicited e-mail or telephone communication. We will only call or e-mail you in response to your inquiry or request for service. Identity theft and the practice currently known as "Phishing" are of great concern to us. Safeguarding information to help protect you from identity theft is our priority. For more information about Phishing, you may want to visit OnGuard Online at onguardonline.gov/phishing.html, or the Federal Trade Commission at www.ftc.gov/spam.